Payment & Deposit Policy
Clear terms before you ever pay a dollar.
Exactly what your deposit reserves, when your balance is due, and how annual plans renew.
50% Installation Deposit
Fixed-price installation packages are reserved with a 50% deposit paid securely online. The deposit confirms your project in our schedule and covers initial equipment procurement and design time. The remaining 50% is due upon project completion unless a different schedule is agreed in writing.
Accepted Payment Methods
All online payments are processed by our payment provider over an encrypted connection. We accept major credit and debit cards, and supported digital wallets. Hudson Smart Homes never sees or stores your full card number.
Final Balance
Your remaining balance appears in your customer portal once your installation is marked complete. You can pay it online from the portal, or arrange an alternative method with your project lead before completion.
Annual SmartCare Plans
SmartCare plans are billed annually in advance and renew automatically on the anniversary date until cancelled. You can update your payment method, view invoices, or cancel future renewals at any time from the billing area of your portal.
Custom-Designed Projects
Ultimate Smart Home AI and other custom-scope projects have no fixed online deposit. Pricing and the deposit amount are set on an approved written proposal following an in-person consultation.
Cancelling or rescheduling? See our refund & cancellation policy.
Talk to us about your project